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Patients to rate quality of hospital care

Friday, October 5, 2012

Patients will now be able to rate the quality of service at Mater Dei Hospital through a survey that can be filled in on bedside monitors. The system would give hospital management a “real time picture” of the situation in the various wards and of patients’ concerns and needs, Health Minister Joseph Cassar said. Standing by a patient’s bedside in Medical Ward 1, Dr Cassar pointed out how user-friendly the survey was. This is the first time the hospital has an accessible survey to assess its work. In the past, studies were done on its performance but this initiative enables more regular monitoring to be done. The hospital has drawn up two questionnaires, one for the general wards and another specifically for maternity wards. The maternity ward survey addresses its specific services including the breastfeeding clinic. Each has about 20 questions. Some deal with healthcare quality and include questions that rate patient satisfaction with doctors and nurses and how their pain was managed during their stay. Other questions concerned hospital administration and touched upon hospitality and cleanliness, Dr Cassar said. The survey is filled in anonymously through a freely accessible bedside touch-screen monitor. Patients start by clicking on the ward they are in and, once filled, their replies are immediately fed into a central database that collates the information. Dr Cassar said the survey now allowed Mater Dei Hospital to be compared to other hospitals in the EU. Mater Dei CEO Joe Caruana said the information would be analysed every month. The aim was to take 15 samples from each ward per month.

News Archive

Re-launch of Cyber WebCreations Site
Welcome to the brand new Cyber WebCreations site, we decided it was time to update our website.  We also added some new content and made our website much more useful to you, our customers.  This is by no means the last update we will be doing and over the next coming months -  we hope to bring more information about our services whilst bringing you the right information to help you to make the right decision about which website development company to choose.

The News section is new, we want to share all the new things that happen here at Cyber WebCreations as well as some of the relevant Industry news. 

I will leave the rest of the exciting new features until next time.  So please browse around and if you need any help then you know where to find us.


Windows 7 Gets Its First 'Zero Day'
Windows 7 hasn't even been on the street for a month, yet one hacker has already found what he claims is a zero-day (define) vulnerability -- albeit so far the result of an attack is simply to crash the new system. Hacker Laurent Gaffié, who last August found a problem in the "release candidate" (RC) version of Microsoft (NASDAQ: MSFT) Windows 7, announced his find on Wednesday. He also published proof-of-concept code to cause such crashes.


Google Drops Storage Prices for Gmail, Picasa
Google announced it has "dramatically" lowered the price it charges for online or cloud storage. Instead of the old $20 per year price tag, Google is now charging $5 per year for 20 GB. The search colossus also said it now offers storage of up to 16TB. But the 20GB will be plenty for most consumers. For example, Google (NASDAQ: GOOG) said that amount is enough to store more than 10,000 high-resolution images taken with a five megapixel camera. Sixteen terab

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